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Privacy Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

 

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

 

How do we communicate with our site visitors?

We may contact you to notify you regarding your account. We may contact you using the following methods: 

Email: We may send you emails related to your real estate inquiries, transactions, or to provide updates about our services. We utilize MailChimp as our email service provider.
Phone Calls: We may contact you via phone to discuss your real estate needs, provide updates on listings, or schedule appointments.

Video Conferencing: We may utilize video conferencing platforms to conduct virtual meetings, property tours, or consultations.

 

Third-Party Service Providers

We use Mailchimp as our email service provider. Mailchimp may collect and process your personal information, such as your email address and name, in order to send you emails on our behalf. Mailchimp's privacy policy can be found on their website.

We may also utilize third-party video conferencing platforms to facilitate virtual meetings. These platforms may collect and process your personal information, such as your name and video/audio data, in order to provide the video conferencing service. The privacy policies of these platforms can be found on their respective websites.

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Purpose of Communication

Our communication with you is primarily focused on providing you with information and assistance related to your real estate needs. This may include:
 

  • Responding to your inquiries and requests

  • Providing property updates and listing information

  • Scheduling appointments and viewings

  • Sending transaction-related communications

  • Providing information about our services and offerings

  • Conducting virtual meetings and consultations

 

 

How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at info@zakkoutres.com.

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Opting Out
You have the right to opt out of receiving certain types of communication from us. You can unsubscribe from our email communications by clicking the "unsubscribe" link at the bottom of any email. You can also request to be removed from our phone call list by contacting us directly. If you prefer not to participate in video conferencing, please let us know and we will arrange alternative communication methods.

 

Implied Consent
By accessing and using our website, you are providing implied consent for us to collect, use, and disclose your personal information as described in this Privacy Policy. This includes information collected through cookies, web beacons, and other tracking technologies.

If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

Privacy policy updates

We reserve the right to modify this Privacy Policy at anytime. Any changes will be posted on this page, and your continued use of our website after any changes have been made will constitute your acceptance of the revised Privacy Policy.   

 

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@zakkoutres.com

 

  

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